Fuel Injection Corporation  
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Shipping & Returns

SHIPPING
We calculate shipping charges using “live” UPS rates. When you add a part to your Shopping Cart, change a quantity or change your address, the Cart automatically recalculates shipping based on the weight and size of your order and your postal (zip) code. As you’re building your order, you’ll always know the full delivered cost – before you’ve entered your credit card number or any other personal information.

Please allow 24 hours for your order to process. Orders placed by noon central time usually ship the same day but we cannot guarantee that an order will ship the same day it is placed. Orders do not ship on weekends. Customer is responsible for ensuring that UPS can deliver to specified shipping address.

RETURNS
Everything we sell is returnable for full credit within 30days. Returned items must be complete, clean and unused, and in our original packaging. Please don’t paint the part, install the part or throw away the box until you’re sure the part you have is the part you need! Please do not write on or alter the box in any way. We cannot issue return credit for parts which have been installed, painted, modified or returned without their original packaging.

Shipping Charges are not refundable unless the return is due to our mistake. If you decide you don’t need a part, we don’t mind taking it back but we can’t recover the shipping cost. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.

Refunds typically take about 5 business days to be issued. Refunds will be issued in the same form as you paid, (i.e. Credit Card payments will receive credit to the same card used to place the order). A copy of the original invoice must be returned with the part.

CORES
Some of the parts we sell are remanufactured. These parts are identified in our catalog as “remanufactured” or “reman.”

Remanufactured parts usually have a core charge. The core charge is a deposit that we charge to encourage the return of old parts to be remanufactured. You pay the core charge when you place your order. If you return the core part to us, we refund the core charge.

To receive credit, cores must be returned within six months of the date your order was placed.

Cores must be complete, rebuildable, fit in the same vehicle application and be returned in the box the remanufactured part came in. This means the part you send, be the same as the part you purchased. The box helps identify the part and protects the core during return shipment. The core can’t be smashed, rusted solid, or otherwise unusable. (we rarely reject a core. If the part came off a running vehicle and just wore out.

Shipping charges on core returns aren’t refundable. (Before sending back a core, you’ll need to decide if the core deposit is worth the shipping cost.) A copy of the original invoice must be returned with the core to insure proper credit.

WARRANTIES
All of our products, carry a twelve month, unlimited miles warranty. If you install a part and it doesn’t work properly or doesn’t last as long as it should, please contact us first, and we will assist you in making the warranty claim.

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